FAQ
FAQ
What wax are your melts made from ?
Our wax melts are made from high quality vegan friendly coconut and rapeseed wax and we use paraben and cruelty free fragrance oils. Our glitters are also biodegradable and packaging is fully recyclable.
Can these be used in an electric warmer ?
Our wax melts can be used in all types of electric warmers. We recommend warmers with 40w bulbs or higher for better scent throw.
Why has my electric warmer stopped working?
Firstly change the bulb of the electric warmer. A spare bulb is provided with most new warmers and if not make sure only a suitable wattage bulb is used or it will affect the warmers ability to work. When changing the bulb ensure it is pressed in fully as this will again affect its ability to work especially with touch base warmers. Make sure the touch base and bulb are also free of any wax debris. If you still have an issue with an electric warmer please contact us.
Can your wax melts be used around pets ?
Yes. Our wax melts contain synthetic fragrance oils and not essential oils. As long as they are kept well away from pets so as not to consume they will be fine.
Are you CLP compliant ?
All of our products are CLP compliant and CLP can also be viewed under each scent on our website so that you can make an informed decision before purchase.
Can your products be purchased at any shops ?
Our products can currently be purchased form the following stores -
De Borja - Abbeycentre
Rosie's Emporium - Lisburn
Carrickfergus Post Office - DeCourcy Centre
Lagom Home - Newcastle, Co Down
Blackberry Moon - Maydown, L/Derry
Glenview Gift Centre- Maghera
Toome Pharmacy - Toome
Chirton Post Office - North Shields
Two Sisters NI- East Belfast
Becky's Gifts - Frome
Silverwells Garden Centre- Arbroath
Home Fragrance - Lakeside Shopping Centre
How long are dispatch times ?
All of our products are ready to go and items are normally dispatched within 1 working day and are sent via either Royal Mail or Evri.
Where can we find reviews of your products